Furious RyanAir flyer abandons trip after racking up ‘ridiculous’ hidden fees: ‘I’m not getting my money’s worth’

She wasn’t going to taxable to this fly-way robbery.

An incensed Ryanair rider was truthful steamed complete nan fund carrier’s astir $75 check-in interest that she canceled her full picnic — and went retired to meal instead.

“What they were charging was really unfair for nan occupation that they had to do,” Hina Muneer, 29, griped to Kennedy News Service.

The fiasco occurred connected May 13 aft nan traveler arrived astatine London’s Stansted Airport successful mentation to depart for a five-day solo jaunt to Lithuania. The pharmacist had reportedly planned nan getaway to reward herself for passing a difficult aesculapian class.

“It was my first travel successful 8 months, I conscionable vanished my prescribing people and I was going to dainty myself, I thought why not,” Muneer declared.

Unfortunately, nan traveler forgot to cheque successful online because her reminder email had gone to her spam folder, but she thought she’d beryllium good doing truthful successful person.

But erstwhile nan Berkshire resident went to cheque successful an hr earlier departure, nan Ryanair clerk informed her that she’d person to salary £55 ($74.23) per their policy.

The traveler was nether nan presumption that check-in was free, moreover though nan bearer has had nan norm successful spot for respective years and lists nan complaint connected its website.

Either way, Muneer recovered nan punishment perfectly “ridiculous.” “I tin person a wellness appraisal for £55 from personification pinch a degree, not for personification to put my passport specifications in,” nan pill hawker declared.

She noted that nan interest was astir “as expensive” arsenic nan formation itself, which costs astir $90.

Muneer yet decided to scrap nan travel arsenic she felt nan charges didn’t correspond to nan work provided.

“I went up to her and said ‘Are you serious, £55?’ I said I’m not going to salary that, and she said ‘okay, fine,'” nan incensed traveler recalled. “I cognize what you’re doing, checking my passport, putting successful my passport number and a fewer specifications and that is it. The complaint successful narration to what you’re doing is ridiculous.”

“Everything I had booked was refundable anyways, truthful successful this business I’d alternatively not,” reasoned Muneer.

After leaving nan airport, Muneer decided to dainty herself to steamed dumplings astatine a Nepalese edifice adjacent her house, declaring, “My money is amended spent getting food.”

In ray of her experience, nan traveler is informing group not to alert Ryanair because its inexpensive fares aren’t worthy nan unspeakable customer work and astonishment fees.

“People jump connected nan bandwagon of getting inexpensive flights and don’t recognize there’s each these hidden charges,” she said. “There’s besides nan inflexibility of customer work that makes maine deliberation I’m not getting my money’s worth. It was nan correct decision, I’d alternatively do that than return a formation pinch them, which I won’t beryllium doing successful future.”

Ryanair reps person since addressed nan incident successful a statement.’

“In accordance pinch Ryanair’s T&Cs (terms and conditions), which this rider agreed to astatine nan clip of booking, this rider grounded to check-in online earlier arriving astatine London Stansted Airport (13 May),” a spokesperson claimed. “Therefore, this rider was correctly asked to salary nan modular airdrome check-in interest erstwhile checking successful astatine nan airport.”

They added, “All passengers walking pinch Ryanair work together to cheque successful online earlier arriving astatine their departure airdrome and each passengers are sent an email reminding them to do truthful 24 hrs earlier departure.

Meanwhile, nan fund bearer warns flyers connected its tract that “if you do not cheque successful online up to 2 hours earlier your scheduled departure time, you whitethorn cheque successful astatine nan airdrome up to 40 minutes earlier departure, but you will beryllium charged an airdrome check-in fee.”

“We impulse each passengers to cheque successful online earlier arriving astatine nan airdrome truthful these fees tin beryllium avoided,” added nan website.

This wouldn’t beryllium nan first clip that a flyer took rumor pinch nan airline’s fees.

In February, a Ryanair rider claimed she was charged astir $63 to bring her h2o vessel connected committee her flight.